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Enter the House of Mèrai · Complimentary shipping on prepaid orders across India.

What are you looking for?

MÈRAI CUSTOMER CARE

Write to the house.

Questions about a room, an order or a candle that arrived differently than expected are welcome.

CONTACT

How can we help?

Email support@merai.in or use the form below. Include your order number when writing about an existing order.

HELPFUL BEFORE YOU WRITE

Common places to begin.

Shipping & Delivery

Delivery, tracking, address changes and damaged parcels.

Read shipping information

Returns & Replacements

What to do when a candle arrives damaged, defective or incorrect.

Read the policy

Candle Care

Wick trimming, first burns, safety and natural soy-wax variation.

Read candle care